When we create a New Portal, our system demands a New Username as well... so we assign a temporary Username (usually by prepending a dash to your Username). Thus if you are "WeirdHatted" your Portal is created for "-WeirdHatted".
Our automated system sends out an email to you telling your temporary Username and a verification code. The link in this email verifies that your email address was not fake. You will still need to login using your Temporary Username (-WeirdHatted) and the password we supply all new Portals, "password".
Once you have gained admittance to your new portal as Admin. Use [Admin][UserAccounts] to [Add New User] and put in your desired Username, and data. Once created, you need to [Manage Roles for this User], select Administrator and [Add Role]. You can now log out, log back in using your permanent Username and delete the temporary Username from your Portal.
Using this procedure makes security tighter because it is always possible for someone to intercept email.